Reading a report, or even seeing a video report does much good, but to have the speaker present is better. Paul wrote to the Colossian Church, reporting on various things, but he also sent two brethren who could report in person,
“I am sending him to you for this very purpose, that he may know your circumstances and comfort your hearts, with Onesimus, a faithful and beloved brother, who is one of you. They will make known to you all things which are happening here” (Colossians 4:8-9).
In our Internet world, let us not forget face-to-face meetings.