When my daughter Bethany was an infant she communicated a problem to me. She said, “Daddy, I am very, very hungry and I think a nice bottle of warm milk would really taste good and feel good to my stomach. I don’t want to impose on you, but if you don’t mind, since I can’t walk or operate the microwave, I would really appreciate it if you might get me a bottle.”
Okay, I confess, that’s not actually the way she communicated with me. Instead, you guessed it … she cried, as you would expect any baby to do.
But I never recall telling Bethany, “Now that’s not the way to talk to your Daddy, young lady! That’s not good communication! When you learn how to say the magic word ‘please,’ then I’ll get a bottle for you.” You see, I understood that behind the crying a legitimate problem existed.
Well, guess what? Just because folks are older, it doesn’t mean that they communicate their problems like adults. Murmuring, whining, and complaining are often employed to get attention (cf. Ephesians 4:29ff).
Effective church leaders realize that behind inappropriate communication a problem really exists — and needs to be addressed (cf. Acts 6).
Think about it.

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